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New Social Media Management Framework that underpins the delivery of social media enabled policing.

The Police Digital Service has launched a Social Media Management & Engagement Framework for policing, blue light services and local authorities, paving the way for increased consistency in service delivery to the public, with potential for a central triage point for all public interaction.

The new framework gives forces control over how they meet nationally agreed standards for social media management and supporting the provision of more choice in how the public engages with the police using the channels, media and devices that are most relevant to them.

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Police Digital Service signs strategic partnership agreement with techUK

“This agreement enables an exciting synergy between the Police Digital Service, as a central coordinating organisation for UK Policing, and techUK, as an industry voice and national champion for technology innovation.” 

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Launching National Standards

It’s now easier to find, use and contribute to the development of National Standards for UK policing. 

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National Policing Digital Strategy

“The pace of innovation and uptake of new technologies has never been faster, and it will never be this slow again.” ~ National Policing Digital Strategy. 

Launched this year, the National Policing Digital Strategy 2020-2030 sets out a new digital ambition for the UK police service to leverage digital technologies to build capability. Our team is supporting police forces, law enforcement organisations and suppliers to develop the technology blueprint to help deliver the Strategy.


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Created and managed by the Police Digital Service, the Knowledge Hub is a secure and mobile web-based platform that enables police forces and other public-sector organisations to share information, discuss ideas and work more collaboratively.

If you work in local or national policing, sign up for free and start using the Knowledge Hub today.