The Major Event Cyber Support Service provides tailored cyber support to police forces during large-scale public events. Delivered through the Police Digital Service’s National Management Centre (NMC), it incorporates temporary uplifts to existing cyber services based on the assessed threat profile of the event. The service ensures enhanced monitoring, planning, and incident readiness to protect critical infrastructure and maintain operational continuity.
How it works
Each engagement is scoped individually, with bespoke threat intelligence, cyber incident exercising, and enhanced service support provided to match the specific risks and requirements of the event.
Benefits
- Strengthened cyber resilience during high-risk events.
- Improved coordination and incident readiness.
- Reduced risk of disruption to public safety operations.
 |
 |
Learn more about member benefits on our dedicated Members page.
What we need
- Event details and infrastructure scope.
- Risk profile and anticipated threat landscape.
- Key contacts for coordination and escalation.
- Existing cyber posture and response plans.
- Agreement to participate in planning and exercising.
What you get
- Tailored cyber support plan for the event.
- Bespoke threat intelligence and monitoring uplift.
- Cyber incident exercising and readiness evaluation.
- Enhanced service support during the event lifecycle.
- Post-event insights and recommendations.
Use cases
Ahead of the Eurovision Song Contest 2023, hosted at Liverpool in the UK, Merseyside Police engaged the Major Event Cyber Support Service to prepare for increased cyber risk.
The Police Digital Service (PDS) provided enhanced monitoring across critical infrastructure and developed a tailored cyber support plan.
During the event, suspicious activity was detected and mitigated in real time, ensuring uninterrupted operations.
The force also participated in a pre-event cyber exercise, which helped refine escalation procedures and improve coordination across departments.
