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Our notice of privacy practices describes how and why we may collect and use your personal data. Please read further to understand how your personal data is being used by our organisation. The Police Digital Service website (this site) is not intended for children and we do not knowingly collect data relating to children.

We are the Police Digital Service, registered in England and Wales, Company Registration Number: 08113293 and address:  20 Gresham Street, London EC2V 7JE. We are the controller of, and responsible for, your personal data that we collect and process through our site.


Some services on this website require us to collect personal information from you. To comply with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, we have a duty to tell you how we store the information we collect and how it is used. Any information you do submit will be stored securely and will never be passed on or sold to any third party.

As you interact with our site, we may automatically collect data about your equipment, browsing actions and patterns. We collect this personal data by using cookies. We gather this information for the purposes of improving our website, products and services.  The cookies are also used to enhance your experience of this site and our relationship with you. We collect this information on the basis that it is necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, and to develop our business).

In addition to the above, The Police Digital Service website collect your personal data if you submit an enquiry to us through our ‘contact’ page. We collect this personal data for the purpose of being able to respond to your enquiry.


Our site does not store any information that would, on its own, allow us to identify individual users without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties. 

First-party cookies


Load Balancer: This cookie is used by our server’s load balancer and its purpose is to improve the performance of the website. This is an essential cookie to the operation of the site that is always set by the load balancer and does not store any personal information.


Category: Wordpress. The cookie is used to check whether your web browser is set to allow, or reject cookies (it’s a session cookie).

_ga, _gat, _gid

Category: Google Analytics. Google Analytics is used on our site
to monitor traffic levels, search queries and visits to this website. Google
Analytics stores IP addresses anonymously on its servers in the US, and Google
does not associate your IP address with any personally identifiable

These cookies enable Google to determine whether you are a return
visitor to the site, and to track the pages that you visit during your session.
These cookies are set only after the user has given consent to us to use

_ga: This cookie is used for Google Analytics to distinguish
unique users by assigning a randomly generated number as a client identifier.

_gat: This cookie is used for Google Analytics to limit the number
of requests sent to the web server.

_gid: This cookie is used for Google Analytics to store and update
a unique value for each page visited.

Third-party cookies


Category: Google. This cookie (unique identifier) is set to store the user’s personal preferences like language.


Category: Google. These are essential site cookies, used by the Google reCAPTCHA. These cookies use a unique identifier for tracking purposes.

Google privacy information.

International transfers

Your personal data will only be processed within the UK or other countries that the UK has determined to provide an adequate level of data protection (such as the European Economic Area).

Data retention

We will only keep your personal data for as long as it is needed to complete the task it was collected for.  This may include the purposes of satisfying any legal, accounting or reporting requirements.


To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the purposes for which we process your personal data, the applicable legal requirements and whether we can achieve those purposes through other means.

Your legal rights

You have rights under data protection laws in relation to your personal data.

These include rights to:

·       withdraw consent to processing at any time;

·       receive certain information about our processing activities;

·       prevent our use of your personal data for direct marketing purposes;

·       ask us to erase your personal data if it is no longer necessary in relation to the purposes for which it was collected or processed or to rectify inaccurate data or to complete incomplete data;

·       If appropriate, restrict processing in specific circumstances;

·       challenge processing which has been justified on the basis of our legitimate interests or in the public interest;

·       request a copy of an agreement under which personal data is transferred outside the UK;

·       object to decisions based solely on automated processing, including profiling;

·       prevent processing that is likely to cause damage or distress to you or anyone else;

·       be notified of a personal data breach which is likely to result in high risk to your rights and freedoms;

·       make a complaint to the Information Commissioner (; and

·       in limited circumstances, receive or ask for your personal data to be transferred to a third party in a structured, commonly used and machine-readable format.,

 You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.


In some cases, we may not be able to carry out your request.  The Police Digital Service will provide a full explanation if this occurs.

Contact us

To contact us, please use this contact form.

Data Protection Officer

The Police Digital Service has appointed a Data Protection Officer. To contact our Data Protection Officer, please email